About Course
Nationally Accredited Course
Discover our HLTAID011 Provide First Aid course — comprehensive, practical training that prepares you to confidently manage common emergencies at work or in the community. Study via blended delivery (self-paced e-Learning + face-to-face practical) or full face-to-face sessions. Flexible options are available for public classes and workplace groups.
This course was previously known as Senior First Aid / Workplace Level 2 / Apply First Aid.
Mapping
✔ HLTAID011 Provide first aid (supersedes HLTAID003 Provide first aid)
Application
This unit describes the skills and knowledge required to provide a first aid response in line with current Australian Resuscitation Council (ARC) guidelines and relevant national peak clinical bodies. It applies to anyone who may be required to provide first aid in community and workplace settings. Specific licensing/regulatory refresher requirements should be confirmed with your state/territory WHS authority.
Assessment
Assessment is a mix of e-Learning theory, practical activities and a short written component. You must demonstrate CPR on a manikin placed on the floor.
Elements & Performance Criteria
✔ 1. Respond to an emergency situation
➖ 1.1 Recognise and assess an emergency situation
➖ 1.2 Ensure safety for self, bystanders and casualty
➖ 1.3 Assess casualty and recognise need for first aid response
➖ 1.4 Seek assistance from emergency services
✔ 2. Apply appropriate first aid procedures
➖ 2.1 Perform CPR to ARC guidelines
➖ 2.2 Provide first aid in line with established principles
➖ 2.3 Display respectful behaviour towards casualty
➖ 2.4 Obtain consent where possible
➖ 2.5 Use available resources/equipment for casualty comfort
➖ 2.6 Operate first aid equipment per manufacturer’s instructions
➖ 2.7 Monitor casualty and respond per first aid principles
✔ 3. Communicate details of the incident
➖ 3.1 Accurately convey details to emergency services
➖ 3.2 Report in line with workplace/site procedures
➖ 3.3 Complete incident documentation
➖ 3.4 Maintain privacy/confidentiality
✔ 4. Review the incident
➖ 4.1 Recognise possible psychological impacts and seek support
➖ 4.2 Contribute to a review of the first aid response
Foundation Skills
➖ Language, literacy, numeracy and employment skills essential to performance are embedded within the performance criteria of this unit.
Performance Evidence
✔ Manage an unconscious, breathing casualty (ARC-aligned positioning to reduce airway compromise).
✔ Manage an unconscious, non-breathing adult, including:
➖ 2 minutes uninterrupted single-rescuer CPR (5 cycles) on an adult manikin on the floor
➖ Following AED prompts to deliver at least one shock
➖ Rotating rescuers with minimal interruptions
➖ Responding to regurgitation/vomiting
➖ Handover to emergency services and provide accurate verbal report; review the incident
✔ Manage an unconscious, non-breathing infant, including:
➖ 2 minutes uninterrupted single-rescuer CPR (5 cycles) on an infant manikin on a firm surface
✔ Treat casualties for: anaphylaxis, asthma, bleeding, choking, envenomation (pressure immobilisation), fractures/dislocations/sprains/strains (immobilisation), minor wounds/dressings, nosebleed, shock.
✔ Respond to at least one contextualised simulated incident (unknown condition), using PPE, providing appropriate care, communicating actions, and completing verbal/written reports.
Knowledge Evidence
✔ Guidelines & procedures: ARC and national peak bodies; hazard/risk minimisation; infection control and barrier devices; currency requirements; codes of practice; workplace procedures; first aid kit contents.
✔ Legal/workplace/community considerations: duty of care; own limitations; consent; privacy & confidentiality; stress management and available supports.
✔ CPR considerations: airway/positional changes; duration/cessation; AED use, safety & maintenance; chain of survival; accessing emergency services.
✔ Techniques for adults/children/infants: recognising unconsciousness & abnormal breathing; compression/ventilation rate, ratio, depth; correct hand positioning; relevant anatomy/physiology differences.
✔ Signs, symptoms & management of: allergic reaction/anaphylaxis; asthma; bleeding (minor/major); burns; cardiac conditions/chest pain; choking; diabetes; drowning; envenomation (all current treatments); eye injuries; fractures/dislocations/strains/sprains; head/neck/spinal injuries; hypothermia/hyperthermia; minor wounds; nosebleed; poisoning; seizures; shock; sharps injuries; stroke.
Assessment Conditions
✔ Realistic scenarios/simulations reflecting workplace/community environments.
✔ Compression/ventilation skills on adult & infant manikins to ARC guidelines.
✔ Access to: AED trainers, adrenaline auto-injector trainer, workplace first aid kit, placebo bronchodilator & spacer, wound dressings/bandages, blankets, PPE, and workplace incident forms.
Course Outline
✔ Roles/responsibilities of the first aider
✔ DRSABCD and emergency response
✔ Managing unconscious casualties
✔ CPR (adult/child/infant) and AED use
✔ Legal issues & infection control
✔ Diabetes, heart attack, asthma, anaphylaxis
✔ Wounds/bleeding, burns, fractures, dislocations, sprains/strains
✔ Head/facial/spinal injuries; medical emergencies; choking
✔ Abdominal/chest injuries; heat/cold exposure; poisoning; bites & stings; stroke
Course Code & Delivery
✔ Code: HLTAID011 — Provide First Aid
✔ Delivery: e-Learning + face-to-face practical (blended) or full face-to-face upon request
Duration & Format
✔ Option 1: e-Learning (approx. 3–4 hrs) + 1-day face-to-face practical
✔ Option 2: 2-day face-to-face training
✔ Typical blend: 5–6 hrs total — ~3 hrs online pre-study + ~2 hrs practical assessment
Assessment Requirements
✔ Online multiple-choice theory
✔ Group activities & oral questioning
✔ Practical demonstrations & skills assessment
Physical Requirements
✔ Ability to perform a minimum of 2 minutes of uninterrupted CPR on a manikin placed on the floor (ARC requirement).
➖ If unable to meet mandatory physical requirements, a Certificate of Attendance may be issued instead of a Statement of Attainment.
What to Bring
➖ Photo ID (e.g., driver licence or passport)
➖ Comfortable clothing and enclosed shoes
Statement of Attainment (on successful completion)
Issued on successful completion (under RTO 32292) including:
✔ HLTAID009 Provide cardiopulmonary resuscitation — valid 12 months
✔ HLTAID010 Provide basic emergency life support
✔ HLTAID011 Provide first aid — valid 3 years
Entry Requirements
✔ Ability to perform 2 minutes of uninterrupted CPR on a manikin placed on the floor (ARC requirement).
✔ Mandatory e-Learning must be completed before class; students who haven’t completed it cannot enter and will not be certified.
What to Wear
✔ Comfortable clothing and enclosed shoes suitable for floor-based CPR practice.
Course Duration
✔ 1 day, 8:00am–4:30pm (includes practical assessment and verification).